Privacy policy

Privacy Policy

At Elite Fishin, we are committed to protecting our customers' privacy and personal information. As part of the buying and selling process, we collect personal information such as your name, shipping and billing address, phone number, email address and account information. It is very important to us that this information is kept confidential.

Who is responsible for your data

The controller of your personal data is Elite Fishin (FZE), a free zone establishment registered at the Sharjah Research, Technology and Innovation Park, Sharjah, United Arab Emirates.

Trade licence: 8993, Sharjah Research, Technology and Innovation Park
Registered office: Office B45-093, Block B, Sharjah Research Technology and Innovation Park (SPARK), Sharjah, United Arab Emirates
Correspondence: 1002, AL Ghanem Business Center, Al Khan, Sharjah, United Arab Emirates
Contact: support@elitefishin.com · +971 55 975 0279

Legal compliance and jurisdiction

This Privacy Policy is governed by the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Where they apply, we also observe the General Data Protection Regulation (GDPR) for customers in the European Union and the California Consumer Privacy Act (CCPA) for California residents. If you access our website from outside the UAE, you acknowledge that your data may be processed in accordance with UAE law.

Payment security

Payments are processed by Stripe and, where offered, by Apple Pay and Google Pay. We do not store or have access to your full card details. All transmission of your personal information is encrypted using SSL.

Cookies and tracking technologies

When you visit our website, some information is collected using cookies and similar technologies — for example your device's operating system, IP address, access times, browser type and the pages you visit. Cookies are used to make the shopping experience work, to improve website performance, and for marketing and analytics, including advertising pixels operated by third parties such as Meta.

You can manage or disable cookies through your browser settings. You can also opt out of the sharing of your data for targeted advertising on our Your Privacy Choices page.

How we collect and use your personal information

By using this website, you consent to Elite Fishin (FZE) collecting and processing your personal information to:

  • Accept and fulfil your order, complete transactions, arrange shipping, verify payment and issue receipts.
  • Contact you about your order or account.
  • Send marketing communications, only where you have given explicit consent.
  • Improve our products, services and business operations.
  • Maintain accounting records and conduct business analysis.

Data retention and your rights

We retain personal data only for as long as necessary to provide the services described in this policy or to comply with our legal and accounting obligations. You have the right to:

  • Access and correct your data.
  • Object to automated processing.
  • Withdraw consent and request deletion of your data.
  • Request a copy of the personal information we hold about you.

To exercise any of these rights, contact us at support@elitefishin.com.

Third-party sharing and international transfers

We share personal data with the service providers we rely on to run the store: our e-commerce platform (Shopify), payment processor (Stripe), shipping carriers, email and messaging services, review services and analytics and advertising providers. Some of these providers store and process data outside the UAE, including in the United States and the European Union. We take reasonable steps to ensure that such transfers comply with applicable data protection law. We do not sell personal information to third parties.

We may also disclose information where required to comply with a government request, a legal claim, or to prevent fraud.

Security

We use a range of security measures, including encryption and authentication tools, to safeguard personal data. While we take reasonable precautions, no method of transmission or storage is completely secure and we cannot guarantee absolute security. Please keep your account login details confidential and use a strong password.

Liability for data breaches

While we prioritise security, Elite Fishin (FZE) cannot be held liable for unauthorised access, hacking or breaches that are beyond our reasonable control.

Changes to this policy

This Privacy Policy may be updated from time to time, and changes will be reflected on this page with a revised date. We encourage you to review it regularly.

Effective date: 10 September 2026
Last updated: 10 September 2026

For any questions or concerns, contact us at support@elitefishin.com.